Operations

20February
2020
Five Important Rules When Registering Your Domain

With the proliferation of websites and domain registrations, it’s critical to protect your company. There is something out in the cyber world known as domain name hijacking. It refers to acts where a registered domain name is misused or stolen from the rightful name holder. hijacking is a security risk many organizations overlook when they develop security policy and business continuity plans. Domain name holders can take measures to protect their domain names against theft and loss. Here are five simple rules your company should follow to avoid tremendous irritation and costs in the future: 1. Pick a major registrar….

31December
2019
Minimizing Your Risk of Cyber Breach

  Concerns about cyber threats disrupting core operations are now a top operational risk. The Securities and Exchange Commission has called threats to cybersecurity “the biggest systematic risk we have facing us.” Given the impact that breaches can have and the level of sophistication shown by hackers in recent breaches, it’s not a matter of if a breach will occur, but when and how it will occur. Cyber data — including financial data, sensitive customer information and employee records stored on the cloud or on the company’s technology devices and networks — is one of the most valuable assets many companies own….

31October
2019
Do You Understand Copyright Law?

One of the major challenges facing your business is likely maintaining a website — and at the top of that list is protecting content, along with other published work your company may produced. A Copyright Prevents Others From: Reproducing a work in copies or sound recordings. Creating spin-off or “derivative” material. Distributing copies to the public by sale, rental, lease or transfer of ownership. Performing literary, musical, dramatic and motion picture works. Displaying copyrighted pictures, graphics or sculptured works. As you probably are aware, copying material is a snap on the Internet. The answer to protecting your online material lies…

05September
2019
Movin’ On: Keep Employees Well Informed

Moving a business is widely considered one of life’s most stressful events for owners and employees. There’s packing and unpacking while your staff carries on with business as usual while your staff carries on with business as usual — the prospect of losing work or documents if you aren’t extremely careful, and lost time and productivity. That’s why it’s important to prepare carefully and include your staff as much as possible in the process. When a company communicates with its employees about a new location, they are more apt to feel like they are part of the plans — and…

11July
2019
Appraising Your Company’s Appraisers

Let’s face it — employee performance appraisals are a chore, can seem confrontational and take time that managers would rather spend on more pressing demands. Sometimes managers rush through them and the results can be sloppy and useless, both to the employee and the company. Then again, your managers are only human and may find it difficult to separate personal feelings from professional opinions. If you’re worried about the accuracy of your staff’s performance appraisals, bring in some extra muscle by finding some secret shoppers. Finding secret shoppers is easy: You can recruit colleagues in your personal network or ask…

16May
2019
An Easier Way to Screen Applicant Resumes

Screening job applicants is a cumbersome process but you can save time and money by making your company’s website an integral part of your recruiting strategy. How? Design an online career center and applicant screening program. You can hire a firm to handle the task, or if your company has skilled IT staff, you can do it on your own. In the long run, you’ll save money. The automated process means your managers can spend time on tasks that are more productive than sifting through applications and answering every inquiry, e-mail and phone call. Here are five steps that will…

21March
2019
Negotiating a Commercial Lease

A commercial real estate lease, like any other contract, can be negotiated. But don’t use or accept a form lease. The lease should be constructed in a way that you obtain the maximum legal, economic and tax advantages. Keep in mind that any ambiguities in the lease are usually construed by the courts against the person who drew it — in many cases, the landlord. Get qualified legal advice before signing any contract. To fully and adequately protect your rights, here are eight important considerations in a lease: 1.  A tenant can move in and start paying rent after: A certificate of occupancy has…

24January
2019
Get Back in the Loop

Customer relations are key to your business. But as your company grows, so does the likelihood that you and other executives will lose touch with your clientele. Over time, you may let go of the individualized treatment that you felt compelled to offer as a new business. “If we aren’t customer driven, our cars won’t be either.” — Donald Petersen, former CEO of Ford Motor Company   Many companies even turn to outsiders to handle customer service. In an age of 24-hour, seven-day-a-week customer service, there’s a growing trend — especially among retailers — to outsource some tasks to third…

29November
2018
Keep Your Gear in Top-Notch Condition and Save Money

If your company has contracts for maintaining and servicing your equipment and vehicles, chances are, you’re spending more than you need to. A sure-fire way to save money is to hire your staff to do the work for you. Not only will in-house maintenance cut costs, it’s more convenient and boosts efficiency. For example, your business will be more productive if your vehicles and equipment continue to run during normal hours and are serviced by staff mechanics after hours. Survey Skills Before you move to in-house maintenance, though, take an inventory of your employees’ skills. Then, assign them to jobs…

04October
2018
A Legally Binding Contract

The success of your business depends to a great extent on the quality of the contracts you sign. A good contract protects everyone, while a bad contract could ruin you. Every time you promise to exchange services or property, you create a contract — either written or unwritten. Oral contracts present several problems. They can be ambiguous, difficult to enforce and hard to prove in court. “Contracts of choice” are always written to help eliminate potential disputes. They contain precise terms about the people or companies involved, the property or services offered, and of course, the agreed-upon price. Contracts may also include…